Latest updates, news and other resources
Exploring how automakers' response to floods in Texas highlights their commitment to customer support and community assistance.
Discover how Rocket CRM's new automation features enhance customer relationship management for growing businesses.
Explore how AI agents are transforming customer support, enhancing user experience, and driving profits in 2025.
Magna Tyres launches an innovative 24/7 multilingual AI chatbot, enhancing customer service in the OTR industry.
Exploring how AI is transforming the hospitality industry with innovative learning frameworks and enhanced operational efficiency.
Explore how CoSupport AI's new AI Agent is transforming customer support with customization and automation.
Explore Verizon's strategic initiatives in customer service, stock performance, and market impact.
Explore innovative touch-free solutions that enhance customer service safety and efficiency.
Discover how brands in the APAC region are using AI to revolutionize customer support, addressing major pain points and driving significant growth.
Explore the concept of the exponential customer and discover effective strategies for engagement and retention in the digital age.
Explore the characteristics of the exponential customer and discover powerful marketing strategies to enhance retention and customer experience.
Explore the concept of the Exponential Customer and learn effective strategies to meet their ever-growing expectations in a digital world.
Explore how generative AI is revolutionizing customer support, saving time, and enhancing service quality. Learn how these changes are shaping the industry's future.
Explore how Wonderful is revolutionizing customer support automation with AI-driven solutions and significant investments.
Explore the key differences between Klaviyo and Mailchimp to find the best fit for your email marketing needs.
Exploring Monica Kobayashi's new role as Managing Director at Alaska Airlines and the collaboration with Hawaiian Airlines.
An in-depth examination of the U.S. Senate's decision to remove the AI regulation ban from President Trump's comprehensive tax-cut and spending bill, exploring the political dynamics, industry reactions, and future implications.
An in-depth analysis of the Senate's proposed 10-year moratorium on state-level AI regulations, exploring its potential impacts, the ensuing debates, and the broader implications for AI governance.
An in-depth examination of how artificial intelligence is transforming education, its benefits, challenges, and future implications.
An in-depth exploration of the transformative effects of generative AI across various industries, highlighting both the opportunities and challenges it presents.
An in-depth analysis of the Senate's proposed AI pause and its potential implications on state regulations and technological progress.
Utah lawmakers are voicing strong opposition to a proposed 10-year federal moratorium on state-level artificial intelligence (AI) regulations, fearing it could undermine the state's proactive AI policies.
An in-depth analysis of Meta's recent legal victory in the AI copyright lawsuit, exploring the case details, legal arguments, and potential impacts on the tech industry.
An in-depth analysis of how AI tools such as ChatGPT are influencing education, based on a recent MIT study.
An in-depth analysis of Apple's reported internal discussions regarding the acquisition of Perplexity AI, examining the strategic implications, market dynamics, and potential impact on the tech industry.
An in-depth analysis of the ethical considerations surrounding AI systems that may develop consciousness, inspired by the Wall Street Journal article.
An in-depth exploration of agentic misalignment in AI, its implications, and strategies for mitigation.
An in-depth analysis of the Federal Court's mandate on disclosing AI usage in legal submissions, its implications, and best practices for legal professionals.
An in-depth exploration of Pope Leo XIV's perspective on artificial intelligence, its ethical implications, and the Catholic Church's role in guiding its development.
An in-depth exploration of Pope Leo XIV's approach to artificial intelligence, its ethical implications, and the Church's role in guiding its integration into society.
An in-depth analysis of Amazon's integration of generative AI, as articulated by CEO Andy Jassy, highlighting its impact on operations, workforce, and future prospects.
An in-depth look at New Mexico State University's STEM Mavericks AI summer camp, its impact on local high school students, and the future of AI education.
An in-depth analysis of how generative AI is transforming higher education, affecting grading systems, skill development, and the future of academic institutions.
An in-depth analysis of the escalating artificial intelligence competition between the United States and China, drawing parallels to the Cold War era.
Amazon's AU$20 billion investment in Australia's data center infrastructure aims to bolster the nation's AI capabilities and economic growth.
An in-depth exploration of how Rent the Runway could have leveraged AI technologies in 2018 to enhance its fulfillment center operations, improve customer satisfaction, and drive business growth.
An in-depth analysis of Amazon's historic $20 billion investment in Pennsylvania's AI infrastructure, its implications for the state's economy, and the future of artificial intelligence in the region.
An in-depth analysis of the risks associated with AI chip smuggling to China and its potential impact on U.S. national security.
An in-depth analysis of Meta's recent initiatives to develop superintelligent AI, including strategic investments, leadership changes, and the broader implications for the tech industry.
Explore how Coactive AI is transforming the analysis of unstructured visual data, enabling businesses to unlock valuable insights and make informed decisions.
An in-depth analysis of Microsoft's new approach to ranking AI models based on safety, its implications, and the broader impact on the AI industry.
Explore the transformative potential of artificial intelligence (AI) and discover strategic investment opportunities to build wealth in this rapidly evolving sector.
An in-depth analysis of how artificial intelligence is reshaping the workforce, enhancing productivity, and creating new job opportunities.
An in-depth exploration of the Department of Energy's initiatives to integrate artificial intelligence in safeguarding critical infrastructure.
Explore how Google's AI Mode introduces advanced data visualization capabilities, transforming the way users interact with search results.
An in-depth look at the recent AI Expo where service leaders from the Department of Defense discussed the integration of emerging technologies into national security.
An in-depth look at the recent AI Expo where service leaders from the Department of Defense discussed the integration of emerging technologies into military operations.
Exploring the ethical principles guiding artificial intelligence development from a Catholic perspective.
The FDA has introduced Elsa, a generative AI tool designed to enhance efficiency across its operations, including scientific reviews and clinical protocol evaluations.
An in-depth look at Google's Veo 3, its capabilities, applications, and the impact of AI in video content creation.
An in-depth analysis of how AI chatbots, like ChatGPT, are designed to capture user attention and the implications of these strategies on user behavior and well-being.
An in-depth exploration of how AI technologies like ChatGPT are reshaping the job market, the potential for job displacement, and strategies for workers to adapt to this evolving landscape.
An in-depth analysis of how artificial intelligence is reshaping white-collar jobs, featuring insights from Anthropic's CEO Dario Amodei.
An in-depth analysis of how artificial intelligence is poised to disrupt white-collar employment, featuring insights from industry leaders and economic forecasts.
An in-depth analysis of how artificial intelligence is poised to disrupt white-collar employment, featuring insights from Anthropic CEO Dario Amodei and other industry experts.
An in-depth analysis of the implications, ethical considerations, and societal impacts of AI companions and robot marriages in the digital age.
An in-depth analysis of the evolving concept of AI companions and the potential implications of human-robot marriages.
An in-depth analysis of the proposed 10-year federal ban on state-level artificial intelligence regulation, exploring its potential impacts, the debates it has sparked, and the broader context of AI governance.
An in-depth analysis of Google's 'Try It On' AI shopping tool, its features, user experience, and potential impact on online shopping.
An in-depth analysis of the recent legal challenges surrounding AI-driven hiring processes, focusing on bias, discrimination, and regulatory responses.
An in-depth analysis of the evolving landscape of artificial intelligence in hiring practices, focusing on recent litigation, regulatory developments, and best practices for employers.
An in-depth analysis of OpenAI's $6.5 billion acquisition of Jony Ive's startup io, exploring the implications for AI hardware development and the tech industry.
An in-depth analysis of OpenAI's acquisition of Jony Ive's startup, io, and its implications for the future of AI hardware.
An in-depth analysis of OpenAI's acquisition of Jony Ive's startup, io, and its implications for the future of AI hardware.
An examination of the Chicago Sun-Times' recent AI-generated summer reading list, highlighting the implications of AI in journalism and the importance of human oversight.
A comprehensive overview of Google's latest innovations and announcements from the I/O 2025 conference, including AI advancements, Android 16 features, and more.
An in-depth analysis of the Chicago Sun-Times' recent AI-generated summer reading list, exploring the implications of AI in journalism and the literary world.
An in-depth analysis of Deutsche Telekom's Q1 2025 financial results, highlighting mobile service growth, broadband challenges, and strategic initiatives.